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262 Maidstone Road, Chatham, Kent, ME4 6JL

Email     Tel: 01634 842093

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How we use your information

At MPA, we take privacy and security seriously.  This Privacy Notice will provide you with what to expect when MPA collects personal information through the website.  It applies to the following information:

  • Visitors to our website.
  • Job applicants through our job application page.
  • General requests for information through our contact page.

When you provide your information via our website, we will hold it and store it in a digital/hardcopy format.  We will use the data to provide you more information about the services you have registered with us (e.g. to process job applications) and for additional purposes such as, marketing, administration, development, and improvement to this website.


The information we collect

So that we can provide you with a range of services, we may collect personal information from this website e.g. from written responses sent to us and from other communications.  We may for example, keep a record of your name, mailing address, email address, telephone number, personal preferences and any other information you provide to us or is collected by us.  We may supplement the information that you provide to us with information that we receive or obtain from other sources.


Disclosures of your information

We may provide information about you (on the understanding that such information will be kept confidential) to employees and to organisations connected with MPA.  We may disclose information about to third parties, where there may be a legal duty to do so or e.g. a legitimate interest.


Use of your information outside the European Economic Area

We may need to transfer your personal information to countries outside of the European Economic Area (EEA) which may not protect your personal information as extensively as the United Kingdom.  If we so, then we will ensure that an agreement is in place with anyone to whom we your information to ensure that your data is treated securely.



At MPA, we take security very seriously, and the technical and organisational controls that have been designed and implemented to protect personal information are tested regularly to ensure the right safety measures are in place to prohibit unauthorised access to data.


Links to other websites

We would like to note and raise the awareness that our site may link to other website.  If you follow a link to any of these websites, then it must be noted that they will have their own privacy notice advising of how they process your data.  MPA does not accept any responsibility or liability for the privacy and security of such third party webistes.


Your rights to access personal information

You have the right to receive information about the personal data we hold about you by making a ‘subject access request’ under the Data Protection Act 1998 (to be superseded by the General Data Protection Regulation (GDPR)). If we hold information about you we will:

  • Inform you why we are holding it
  • Give you a description of the data
  • Tell you who it could be disclosed to
  • Provide you with a copy in an intelligible format

Under GDPR, the fee for accessing records has been lifted.  MPA however may apply a fee if the request is manifestly excessive.


Your Health and Social Care information

MPA will not collect information about your health through this website.  We maintain privacy agreements with each of our contracts.  The health professionals caring you will also keep records about your health and the care you receive under MPA.  This information is stored electronically and is not limited to the below, but will consist of the following:

  • Your address
  • Next of kin
  • Contact number
  • Appointments
  • Test results
  • Details of ongoing treatment.

Your records are used to ensure that staff have accurate and up to date information to help them decide the best possible care and treatment and that your care can also be transferred to another organisation e.g. via a referral.


Notification of changes

MPA will regularly review the Privacy Notice and it must be noted that this guidance will be updated to reflect the changes of GDPR.  We will ensure that we publish the details of the changes as soon as we make any modifications.



Website Privacy Policy

We are committed to protecting the privacy of all individuals using this website.

This policy explains how we use any personal information we collect from you through this website.


Collection of personal information

You can access most of the pages on our website without giving us your personal information. However, you may choose to provide us with your personal information on some pages of the website by completing an on-line form.

By submitting your personal information, you consent to our use of the information as set out in this privacy policy.


Use of personal information

We shall use any personal information you give to us, in accordance with this policy, and with any additional statements appearing on forms used for submitting your personal information. We shall not disclose your personal information to any third parties without obtaining your prior consent unless we are required by law to do so. In particular:

We shall use your personal information to administer, and may respond to, your request.

We shall securely store the information you supply together with any response we may provide.

If you contact us regarding the website we may use your details to reply to you. If you make a comment or complaint about other aspects of the service we may use your details to investigate your comments.


Website privacy

This website uses https to ensure data is encrypted in transmission. This encryption, known as TLS encryption protocol, allows us to protect your privacy. You can usually verify that the page is encrypted by seeing a small lock symbol in the upper left corner of your browser and the website address is prefixed with https://.


Data storage

All data obtained by us is held and used in compliance with the Data Protection Act 2018.


Cookie Policy

For information please read our Cookie Policy.



This website contains links to other sites. We are not responsible for the privacy practices of third parties that run any other websites. Please refer to their own privacy policies for more information.


Access to your personal information

You have a right under the Data Protection Act 2018 to ask us to provide you with the information we hold about you and to have any inaccuracies corrected. If you would like to access a copy of your information, please contact the Practice Manager using the following contact details in the heading above.